top of page

REFUND POLICY

  • Application Fees: On April 3, 2025 we phased out the application fees and created a contribution model. All applicants who applied prior were accepted to participate in the next phase of Masterminding EDEN. 

  • Deposit

    • Deposits are refundable up to 30 days after payment if cancellation is requested more than 60 days before the event start date.

  • Ticket Payments

    • Full Refund: If cancellation is requested within the first 30 days of payment and at least 60 days before the event start date.

    • Partial Refund (50%): If cancellation is requested between 30 and 60 days before the event.

    • Non-Refundable: Cancellations made less than 30 days before the event.

  • Extenuating Circumstances

    • Refund requests due to exceptional circumstances (e.g., medical emergencies) will be evaluated on a case-by-case basis. Documentation may be required.

  • Transfer Option

    • Tickets may be transferred to another eligible participant upon approval by the organizing team.

  • Processing Time

    • Approved refunds will be processed within 14 business days.

bottom of page